
Generating strategic
commitment begins with the leadership team.
Before a leader can get his entire organization
behind his plan, he must start with his
top team. His senior leaders must see business
conditions as he does, and they must agree
on the need for change within the organization,
but first and foremost amongst themselves.
To help the leader and his team get on the
same page, we conduct a "cultural audit"
- interviews, focus groups and surveys with
all executive team members plus selected
others throughout the organization to gain
insight into both content and context issues,
and the degrees to which they are enhancing
or impeding organizational performance.
We surface unhealthy dynamics between leadership
team members in this process.
To fully take stock of and own the current
organizational dynamics - especially the
context issues hindering the group's ability
to take the organization to higher levels
of performance - leaders then identify and
express their views of each other, specifically
their respective functions and responsibilities.
They take issues, concerns and frustrations
that have been kept in the "background"
and move them to the foreground. They express
them so they can be heard, understood and
effectively addressed.
This process is often cathartic; it enables
the team to rapidly transform dysfunctional
attitudes, ungrounded perceptions and historical
misunderstandings. Free of these impediments,
the team is now able to authentically engage
in crafting a bold and compelling future
for the organization.
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