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When helping a leadership team generate their strategy, we begin with the "what."

We facilitate a process in which the leadership team articulates a Strategic Vision for the organization. The strategic vision captures the organization's ambitions for the distinct value it will provide (to customers, shareholders and employees), its levels of performance, and the kind of culture it wants. The team then articulates clear and measurable Strategic Promises that define the results that must be achieved to declare success. Our rigorous process generates a strategy - both vision and promises - that represents a breakthrough for the organization. And we facilitate the strategy development process in a way that it creates total team alignment - not merely consensus -- along with a great deal of enthusiasm, energy and passion for success.

We then help the leadership team establish the "how" - the initiatives, plans, milestones and accountabilities that make the "what" happen.

Sometimes our clients bring in strategy or operational consultants to help them with the "content" of their strategy, to provide industry, functional or other knowledge that they lack. This is quite understandable and often very necessary. However, the leadership team must own the strategy completely and ensure that it does not become the "X Consulting Group's strategy," even if the consultant has supplied much of the content.

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